Combined Initial Disclosure Document – CIDD- Mortgages 2014
Douglas Hope Financial Management
43 Northbrook Street
Newbury
RG14 1DT
Email: [email protected]
Tel No: 01635 35533
You should use the information provided within this document to decide if our services are right for you.
WHO’S PRODUCTS DO WE OFFER?
INSURANCE
We will advise and make a recommendation for you after we have assessed your needs for non-investment insurance contracts i.e. Buildings & Contents, Term Assurance, Critical Illness, Private Medical Insurance and Mortgage Protection from a range of insurers.
MORTGAGES
We offer products in the following ‘relevant market’:
- Regulated mortgage contracts that are used for a non-business purpose.
We offer a comprehensive range of mortgages from across the market. We are not limited in the range of mortgages we will consider for you
WHICH SERVICE(S) WILL WE PROVIDE YOU WITH?
INSURANCE
We will advise and make a recommendation for you after we have assessed your needs for certain non-investment insurance contracts i.e. Buildings & Contents, Term Assurance, Critical Illness, Private Medical Insurance and Mortgage Protection.
MORTGAGES
We offer an ‘advised’ advice service. This means we will provide advice and make a recommendation for you after we have assessed your specific needs and circumstances.
WHAT WILL YOU HAVE TO PAY US FOR OUR SERVICES?
INSURANCE
No fee for all types of non-investment insurance contracts, we will be paid by commission from the provider. You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
MORTGAGES We do not charge a fee for our advice; however, we retain any commission/fee paid to us by the lender. We will tell you how much the total commission/fee will be before you apply for a mortgage, but you may ask for this information earlier.
You will receive a key facts illustration when considering a particular mortgage, which will tell you about any fees relating to that mortgage. You also have the right to request an illustration for any mortgage we offer.
REFUND OF FEES
If we charge you a fee and your mortgage does not go ahead, you will receive no refund under any circumstances.
WHO REGULATES US?
We are authorised and regulated by the Financial Conduct Authority (FCA). Our Financial Services Register number is 453710.
Our permitted business is: ‘advising on and arranging non-investment insurance contracts and
Mortgages’.
You can check this on the Financial Services Register by visiting the FCA’s website http://www.fsa.gov.uk/register/home.do or by contacting the FCA on 0800 111 6768 (free phone) from 8am and 6pm, Monday to Friday (except public holidays) and 9am to 1pm, Saturdays.
WHAT TO DO IF YOU HAVE A COMPLAINT
If you wish to register a complaint, please contact us:
in writing Douglas Hope Financial Management
43 Northbrook Street
Newbury
RG14 1DT
by telephone 01635 35533
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
ARE WE COVERED BY THE FINANCIAL SERVICES COMPENSATON SCHEME (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This will depend on the type of business and the circumstances of the claim.
INSURANCE
Insurance advising and arranging is covered for 90% of the claim, without any upper limit.
MORTGAGES
Mortgage advising and arranging is covered up to a maximum limit of £50,000.
Further information about compensation scheme arrangements is available from the FSCS.
CLIENT DECLARATION
This document confirms the services offered by Douglas Hope Financial Management and our charges for those services and forms the basis upon which our recommendations will be made. Please sign below to confirm you have received and read this document. For your own benefit and protection you should read this document carefully before signing it. If you do not understand any point, please ask me for further information.
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